Duties and Taxes
Duties and taxes are included in your order and you will not be required to make any additional payments to the courier upon importation(with a few countries as exceptions, see below). In the event the product is returned duties and taxes will be refunded for customers located New Zealand, for customers located in other countries duties and taxes will not be refunded.
For customers located in Argentina, Colombia and Peru, your orders will be shipped DDU and you may be required to pay import duties and taxes when you receive the orders in your country. In the event that your order is being shipped DDU we will always send you an additional notification.
|Destination zone||Express Delivery||Standard Delivery||Free|
|Zone 1: New Zealand||1-2||1-2||2-3|
|Zone 2: Australia||5-7||7-12||10-15|
|Zone 3: Rest of Asia||5-7||7-12||10-15|
|Zone 4: USA & Canada||5-7||7-12||10-20|
|Zone 5: Pacific islands||5-7||7-12||10-20|
|Zone 6: UK & Ireland||5-7||7-12||10-20|
|Zone 7: Major Europe||5-7||7-12||10-20|
|Zone 8: Rest of World||8-10||10-15||15-30|
*The delivery time frame are in working days (working days excludes: Weekends, National & Regional Public Holidays and Bank Holidays).
*Please allow up to 2 business days (excluding weekends, holidays, and sale days) to process your order.
*Express and Standard Shipping are fully tracked.
*Free shipping is non-tracking or limited tracking.
Temporary Shipping Service May Delay by COVID-19 pandemic situation.